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Be empathetic when delivering tough feedback from "summary" of Radical Candor by Kim Malone Scott
When you have tough feedback to deliver, it's important to remember the human being on the receiving end. Recognize that feedback can be difficult to hear, and approach the conversation with empathy. Put yourself in the other person's shoes and consider how you would want to receive the feedback if the roles were reversed. Showing empathy demonstrates that you care about the person's feelings and well-being, even as you address areas for improvement. Empathy doesn't mean sugarcoating the feedback or avoiding the tough conversation altogether. It means delivering the feedback in a way that is thoughtful and respectful, taking into account the other person's feelings and perspective. By sh...
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