Encourage open communication for feedback from "summary" of Black Box Thinking by Matthew Syed
To truly embrace a culture of continuous improvement, organizations must create an environment that fosters open communication for feedback. This means encouraging individuals to share their thoughts, ideas, and concerns without fear of retribution. By doing so, organizations can tap into a wealth of knowledge and insights that can lead to valuable innovations and solutions. Open communication for feedback requires a willingness to listen and learn from others. It involves being open to different perspectives and being able to accept constructive criticism. This can be challenging, as it involves setting aside ego and being receptive to feedback, even when...
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