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Practice empathy to diffuse conflict from "summary" of Beyond Anger by Thomas Harbin
Empathy is a powerful tool for diffusing conflict. When we take the time to truly understand another person's perspective, we open the door to resolution and reconciliation. By putting ourselves in someone else's shoes, we can see the world through their eyes and gain a deeper understanding of their thoughts and feelings. Empathy allows us to acknowledge the validity of another person's emotions, even if we don't agree with their actions. It helps us to connect on a human level and fosters a sense of compassion and mutual respect. When we approach conflict with empathy, we are better able to communicate effectively and find common ground. To practice empathy, we ...
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