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Seja assertivo ao lidar com comportamentos inadequados from "summary" of Assertividade na gestão de pessoas by Telma Esmerio
When facing inappropriate behaviors in the workplace, it is crucial to address them in a direct and confident manner. Being assertive means expressing your thoughts, feelings, and needs clearly and respectfully. It involves standing up for yourself while also considering the feelings and perspectives of others. By being assertive when dealing with inappropriate behaviors, you set clear boundaries and expectations for acceptable conduct. This can help prevent issues from escalating and create a healthier work environment for everyone involved. It also allows you to communicate effectively with your team members, fostering mutual respect and understanding. When addressing inappropriate behaviors, it is important to focus on the specific actions or words that are problematic, rather than making personal attacks or generalizations. Describe the behavior in a factual and non-judgmental manner, and explain how it impacts the team or organization. This approach can help the individual understand the consequences of their actions and motivate them to change their behavior. It is also essential to listen actively to the other person's perspective and be open to feedback. Encourage a constructive dialogue where both parties can express their thoughts and feelings. This can help resolve misunderstandings and find mutually acceptable solutions to the problem at hand. Remember that being assertive does not mean being aggressive or confrontational. It is about finding a balance between being firm and respectful in your communication. By approaching inappropriate behaviors assertively, you can address issues effectively, build stronger relationships with your team members, and create a more positive and productive work environment.
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