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Consistency is key in communication from "summary" of Am I Making Myself Clear? by Terry Felber

Consistency in communication is essential for effectively getting your message across. Imagine trying to follow a recipe that keeps changing every time you glance at it. You'd end up with a disaster in the kitchen. The same goes for communication. If your message keeps changing or lacks coherence, your audience will end up confused and possibly misinterpret what you're trying to say. Consistency shows that you are reliable and trustworthy. It builds credibility with your audience, whether you're speaking to a large group or having a one-on-one conversation. When your message remains consistent, people are more likely to trust you and take your words seriously. On the other hand, if you constantly contradict yourself or send mixed signals, you'll come across as unreliable and untrustworthy. Consistency also helps in reinforcing your message. When you repeat key points in a consistent manner, they become more memorable to your audience. Think of a catchy jingle or slogan that you can't get out of your head. It's repeated over and over in a consistent way, which makes it stick in your memory. The same principle applies to communication. By consistently reinforcing your message, you increase the chances of it resonating with your audience. Inconsistency, on the other hand, can lead to misunderstandings and confusion. If your words and actions don't align, people will be unsure of what to believe. This can create doubt and skepticism, making it harder for your message to have the desired impact. By maintaining consistency in your communication, you eliminate confusion and ensure that your message is clear and easily understood. Consistency is not only important in what you say but also in how you say it. Your tone, style, and language should all be consistent to create a cohesive message. If you switch between formal and informal language or use different tones throughout your communication, it can create a disjointed experience for your audience. Consistency in tone and style helps in maintaining a smooth flow and keeping your audience engaged.
  1. Consistency is key in communication because it builds credibility, reinforces your message, and eliminates confusion. By maintaining consistency in your words, actions, and style, you create a clear and coherent message that resonates with your audience. So, next time you communicate, remember to keep it consistent to ensure that your message is understood and impactful.
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Am I Making Myself Clear?

Terry Felber

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