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Active listening builds trust from "summary" of A arte de lidar com pessoas by Jamil Albuquerque
Active listening is a fundamental skill that plays a crucial role in building trust in any relationship. When we truly listen to someone, we show them respect and value their thoughts and feelings. This act of attentively listening demonstrates our genuine interest in understanding the other person, which in turn, fosters a sense of trust and connection. By actively listening, we are able to fully engage with the speaker, giving them our undivided attention. This level of focus not only helps us grasp the message being conveyed but also allows us to pick up on non-verbal cues such as body language and tone of voice. These subtle signals often communicate more than words alone, providing us with a deeper insight into the speaker's emotions and intentions. Moreover, active listening involves responding appropriately to the speaker, which can further strengthen the bond of trust. By paraphrasing or summarizing what has been said, we demonstrate our understanding and validate the speaker's perspective. This reflective approach not only clarifies any misunderstandings but also shows that we are actively engaged in the conversation. Furthermore, active listening involves asking relevant questions to gather more information and delve deeper into the speaker's thoughts and feelings. By showing a genuine interest in learning more about the other person, we convey a sense of empathy and understanding. This can help create a safe and supportive environment where the speaker feels heard and respected.- Active listening is a powerful tool for building trust in relationships. By demonstrating genuine interest, giving our full attention, and responding thoughtfully, we can establish a strong connection based on mutual respect and understanding. This not only enhances communication but also lays the foundation for a trusting and meaningful relationship.
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