Build trust and rapport with your customers from "summary" of 7 Steps to Successful Selling by Traci Bild,Todd Shafer
Building trust and rapport with your customers is a crucial step in the selling process. It involves establishing a genuine connection with your customers, gaining their trust, and creating a relationship based on mutual respect and understanding. Trust is the foundation of any successful sales relationship, as it allows customers to feel confident in your abilities and expertise. To build trust and rapport with your customers, it is important to listen actively to their needs and concerns. By truly listening to your customers, you can show them that you value their opinions and are committed to helping them find the best solution for their needs. This helps to establish a sense of trust and credibility, which is essential for building long-lasting relationships with your customers. In addition to...
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