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Communicate effectively with empathy and understanding from "summary" of 7 Habits of Highly Effective People by Stephen R. Covey
To truly communicate effectively with empathy and understanding, we must first seek to understand the perspectives of others. This means putting ourselves in their shoes, seeing the world through their eyes, and listening not just to their words, but to their emotions, their values, their beliefs. By doing so, we can truly connect with them on a deeper level and build trust and rapport. Empathetic communication also requires active listening - not just waiting for our turn to speak, but genuinely hearing what the other person is saying. This means listening with both our ears and our hearts, tuning in to not just the words being spoken, but the emotions behind them. It involves asking clarifying questions, reflecting back what we've heard, and truly engaging with the other perso...
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