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We should practice reflective listening from "summary" of You're Not Listening by Kate Murphy

Reflective listening is about more than just hearing the words that are being said. It involves truly understanding what the other person is trying to communicate - their thoughts, feelings, and intentions. This means paying close attention to not only the words themselves but also the tone of voice, facial expressions, and body language. It requires a deep level of engagement and empathy in order to accurately reflect back what is being shared. When we practice reflective listening, we are showing respect and validation for the other person's perspective. By mirroring back their words and emotions, we are demonstrating that we are listening and trying to understand where they are coming from. This can help to build trust and strengthen the connection between individuals, leading to more meaningful and fulfilling relationships. Reflective listening also allows for clearer communication and problem-solving. By reflecting back what has been said, any misunderstandings or misinterpretations can be addressed and corrected. This can help to avoid conflicts and ensure that both parties are on the same page. It promotes a more open and honest dialogue, where each person feels heard and valued. In a world where distractions and interruptions are common, practicing reflective listening can set us apart and show that we truly care about what others have to say. It requires patience, focus, and a genuine interest in understanding the perspectives of those around us. By mastering this skill, we can become better communicators, build stronger connections, and create a more harmonious environment for all.
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    You're Not Listening

    Kate Murphy

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