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Listening builds trust and rapport from "summary" of You're Not Listening by Kate Murphy

Listening is more than just hearing words; it involves truly understanding and connecting with the speaker. When we actively listen to someone, we show that we value their thoughts and feelings, which in turn helps to build trust and rapport. It's about being present in the moment, setting aside distractions, and focusing on the speaker without judgment or interruption. By listening attentively, we signal to the speaker that their words matter to us, creating a safe space for them to express themselves honestly and openly. This kind of deep listening can foster a sense of connection and understanding between individuals, strengthening relationships and building a foundation of trust. When...
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    You're Not Listening

    Kate Murphy

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