Misunderstandings often arise from differences in conversational goals from "summary" of You Just Don't Understand by Deborah Tannen
Misunderstandings can often be traced back to differences in conversational goals. Each individual enters a conversation with their own objectives, whether they are aiming to convey information, build rapport, assert dominance, or simply enjoy social interaction. These goals can vary greatly depending on factors such as culture, gender, and personal communication style. When conversational partners have conflicting goals, they may inadvertently talk past each other, leading to confusion and frustration. For example, a person who values directness and efficiency in communication may clash with someone who prioritizes politeness and maintaining harmony. The former might see the latter as beating around the bush, while the latter may view the former as rude or aggressive. Furthermore, individuals m...
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