Connection with customers from "summary" of Who Was Steve Jobs? by Pam Pollack,Meg Belviso,Who HQ
Steve Jobs believed in the power of connecting with customers on a personal level. He understood that by creating products that resonated with people's needs and desires, he could build a loyal customer base. Jobs was known for his attention to detail and his insistence on delivering products that were not only functional but also beautiful and intuitive to use. One way Jobs connected with customers was through his presentations. He was a master showman, known for his charismatic stage presence and ability to captivate an audience. Jobs used these presentations to not only showcase Apple's latest products but also to explain the vision behind them. He wanted customers to understand the thought and care that went into every product, from the design to the user experience...
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