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Developing empathy is essential for effective listening from "summary" of The Wisdom of Listening by Mark Brady
Empathy is the ability to understand and share the feelings of another person. It involves putting yourself in the other person's shoes and seeing the world from their perspective. When we listen with empathy, we are able to connect on a deeper level with the speaker and truly understand their thoughts and emotions. Without empathy, our listening is superficial and lacks understanding. Empathy is essential for effective listening because it allows us to truly tune into the speaker's experience. By empathizing with the speaker, we are able to show that we care about their feelings and that we are fully present in the conversation. This creates a sense of trust and openness, which is crucial for ...
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