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Active listening involves both verbal and nonverbal communication from "summary" of The Wisdom of Listening by Mark Brady
Active listening goes beyond simply hearing words spoken by another person. It involves a deep engagement with both verbal and nonverbal cues in order to truly understand the speaker's message. Verbal communication includes the words spoken by the speaker, while nonverbal communication encompasses things like body language, facial expressions, and tone of voice. Both forms of communication work together to provide a more complete picture of what the speaker is trying to convey. When we actively listen, we pay attention not only to the words being spoken but also to the speaker's body language and tone of voice. For example, a person may say they are fine, but their crossed arms and furrowed brow may indicate otherwise. By being attuned to these nonverbal cues, we can better understand the speaker's true feelings and intentions. This allows us to respond in a more empathetic and supportive manner. Verbal and nonverbal communication are interconnected and influence each other during a conversation. If someone says they are happy but their tone of voice is flat and their body language is closed off, the message may come across as insincere. This mismatch between verbal and nonverbal cues can lead to misunderstandings and miscommunications. By actively listening to both forms of communication, we can pick up on these discrepancies and seek clarification from the speaker. Effective communication is a two-way street that requires both speaking and listening. Active listening involves being fully present in the moment and giving our full attention to the speaker. By incorporating both verbal and nonverbal cues into our listening, we can gain a deeper understanding of the speaker's message and respond with empathy and understanding. This level of engagement fosters stronger connections and more meaningful interactions between individuals.
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