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Leaders should be conscious of their tone of voice from "summary" of The Silent Language of Leaders by Carol Kinsey Goman,Ph.D.
Leaders must recognize the power of their voice in influencing others. The tone of voice can convey a range of emotions, from warmth and empathy to authority and decisiveness. It is crucial for leaders to be aware of how their tone of voice can impact their message and the overall perception of their leadership style. When leaders speak with a calm and reassuring tone, it can help establish trust and create a sense of security among their team members. Conversely, a harsh or condescending tone can alienate others and damage relationships. Furthermore, the tone of voice can reveal underlying emotions and attitudes that leaders may not be consciously aware of. For example, a defensive ...
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