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Leaders must be attuned to the silent language of their followers from "summary" of The Silent Language of Leaders by Carol Kinsey Goman, Ph.D.
The ability to read the unspoken messages that surround us is an essential skill for any leader who wants to succeed in today's complex business environment. This silent language, comprised of gestures, facial expressions, tone of voice, body language, and other nonverbal cues, can provide valuable insights into the thoughts, feelings, and intentions of those around us. When leaders are attuned to this silent language, they can better understand the needs and concerns of their followers, anticipate potential conflicts or misunderstandings, and adjust their own behavior and communication style accordingly. By paying attention to nonverbal cues, leaders can build stronger relationships, foster trust and collaboration, and create a more positive and productive work environment. However, many leaders overlook the importance of nonver...
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