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Eye contact is a powerful tool for establishing trust and connection from "summary" of The Silent Language of Leaders by Carol Kinsey Goman, Ph.D.
In a world where communication is increasingly digital, the power of face-to-face interactions cannot be underestimated. One of the most potent tools for establishing trust and connection in such interactions is eye contact. When you make direct eye contact with someone, you show them that you are fully present and engaged in the conversation. This simple act conveys respect and attentiveness, laying the foundation for a more meaningful and authentic exchange. Eye contact also has the ability to convey emotions and intentions without uttering a single word. By looking someone in the eye, you can communicate confidence, sincerity, and empathy. This nonverbal communication can help bridge gaps in understanding and build empathy between individuals. In a leadership context, establishing trust and connection through eye contact is essential for inspiring and motivating others. When people feel seen and understood, they are more likely to f...
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