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Consistency in nonverbal cues builds trust and rapport with others from "summary" of The Silent Language of Leaders by Carol Kinsey Goman, Ph.D.
Consistency in nonverbal cues is a powerful tool for leaders looking to establish trust and rapport with others. When your words, gestures, facial expressions, and tone of voice all convey the same message, people are more likely to feel comfortable and at ease in your presence. This consistency signals to others that you are genuine and authentic in your interactions, which can help to build credibility and establish a strong foundation for future relationships. Inconsistencies in nonverbal cues, on the other hand, can lead to confusion and mistrust. If your words say one thing while your body language says another, people may struggle to understand your true intentions and may be less likely to trust you. Inconsistencies can also create a sense of unease or discomfort in others, making it more difficult to establish a connection or build rapport. By paying attention to your nonverbal cues and ensuring that they are consi...
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