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Misunderstandings are common when we don't truly listen from "summary" of The Lost Art of Listening, Third Edition by Michael P. Nichols,Martha B. Straus

When we fail to truly listen, misunderstandings are bound to happen. It is a common occurrence in our daily interactions with others. This is because listening goes beyond simply hearing the words that are spoken. It involves actively engaging with the speaker, trying to understand their perspective, emotions, and intentions. Without this level of attentiveness, we are more likely to misinterpret what is being communicated to us. In our fast-paced world, it is easy to become distracted or preoccupied with our own thoughts while someone is speaking to us. We may only be half-listening, waiting for our turn to speak or thinking about what we want to say next. As a result, we miss out on important nuances in the conversation, leading to misu...
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    The Lost Art of Listening, Third Edition

    Michael P. Nichols

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