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Aligning verbal and nonverbal communication is essential for credibility from "summary" of The Silent Language of Leaders by Carol Kinsey Goman, Ph.D.

To be seen as credible and trustworthy, it is crucial for leaders to align their verbal and nonverbal communication. This means ensuring that what you say matches with how you say it. Inconsistencies between verbal and nonverbal cues can lead to confusion and mistrust among your audience. People are naturally inclined to pay more attention to nonverbal cues, such as body language and facial expressions, than to verbal cues. Therefore, it is essential to be mindful of how you are coming across through your nonverbal communication. When verbal and nonverbal messages are not aligned, it can create a sense of dissonance in the minds of your audience. They may feel that something is off or not quite right, even if they are unable to pinpoint exactly what it is. This can undermine your credibility as a leader and make it difficult for others to trust in what you are saying. On the other hand, when your verbal and nonverbal communication are in sync, it can enhance your credibility and build stronger connections with your audience. One way to ensure alignment between verbal and nonverbal communication is to be aware of your body language and facial expressions while speaking. Pay attention to your posture, gestures, and eye contact to convey confidence and sincerity. Additionally, be mindful of your tone of voice and pace of speech, as these can also impact how your message is received. By being intentional about both your verbal and nonverbal communication, you can increase your credibility as a leader and establish stronger connections with those around you.
  1. Aligning verbal and nonverbal communication is essential for credibility as a leader. When your words and actions are in harmony, you can build trust and rapport with your audience. By being mindful of your body language, facial expressions, tone of voice, and pace of speech, you can ensure that your message is being received as intended. Ultimately, effective communication is key to successful leadership, and aligning verbal and nonverbal cues is a fundamental aspect of this.
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The Silent Language of Leaders

Carol Kinsey Goman, Ph.D.

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