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Be aware of nonverbal cues and dynamics within the group from "summary" of The Secrets of Facilitation by Michael Wilkinson

As a facilitator, it is crucial to pay attention to nonverbal cues and group dynamics during a session. Nonverbal cues can provide valuable insights into the thoughts and feelings of participants that may not be expressed verbally. These cues can include body language, facial expressions, tone of voice, and other subtle signals that can offer clues about a person's level of engagement, comfort, or agreement with the discussion. By being attuned to these nonverbal cues, a facilitator can better understand the dynamics within the group and adjust their approach accordingly. For example, if a participant is displaying signs of discomfort or disagreement, the facilitator can address their concerns and create a safe space for open communication. On the other hand, if a participant is nodding in agreement or leaning forward with interest, the facilitator can encourage their participation and build on their contributions to the discussion. Group dynamics also play a significant role in the success of a facilitated session. Each group has its own unique dynamics, including power dynamics, communication styles, and relationships between participants. By observing these dynamics, a facilitator can identify potential issues that may arise and take steps to mitigate them before they escalate. For example, if there is tension between two participants, the facilitator can intervene to redirect the conversation or address the underlying conflict. Similarly, if one participant is dominating the discussion, the facilitator can encourage others to speak up and ensure that all voices are heard.
  1. Being aware of nonverbal cues and dynamics within the group is essential for effective facilitation. By paying attention to these subtle signals and adapting to the needs of the group, a facilitator can create a supportive and productive environment where participants feel heard, valued, and engaged. This, in turn, can lead to more meaningful discussions, better decision-making, and stronger relationships among group members.
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The Secrets of Facilitation

Michael Wilkinson

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