Tone sets the mood of communication from "summary" of The Power of Communication by Helio Fred Garcia
The tone of a communication establishes the emotional context for the interaction. It sets the mood, creating a foundation on which the message will be received. Tone can be warm and inviting, or cold and standoffish. It can be enthusiastic and passionate, or somber and serious. The way in which the tone is conveyed can greatly impact how the message is interpreted by the audience. The tone of a communication is conveyed through a variety of factors, including the words chosen, the pacing of speech or writing, the volume and pitch of the voice, and even nonverbal cues such as facial expressions or body language. All of these elements work together to create an overall impression on the recipient. When the tone of a communication is positive and upbeat, it can help to establish rapport with the audience and make them more receptive to th...
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