Communicate assertively to set expectations with others from "summary" of The Now Habit at Work by Neil Fiore, PhD
To set clear expectations and boundaries with others, it is important to communicate assertively. Assertive communication involves expressing your needs, preferences, and limitations in a direct and respectful manner. By clearly stating what you are willing and able to do, as well as what you are not willing or able to do, you can avoid misunderstandings and prevent others from overloading you with work or responsibilities. When communicating assertively, it is important to use "I" statements instead of "you" statements. For example, instead of saying, "You always give me too much work to do," you can say, "I am only able to take on a certain amount of work at a time." This helps to avoid blaming or accusing the other person and instead focuses on expressing your own needs and limitations. It is also helpful to be specific when setting expectations with others. Instead of making general statements like, "I can't handle this," you can provide specific details about what you are able to do and what you are not able to do. This helps to prevent misunderstandings and allows others to have a clear understanding of your limitations. In addition to being specific, it is important to be consistent in your communication. By consistently stating your needs and limitations, you can establish a pattern of behavior that others will come to recognize and respect. This consistency helps to build trust and credibility in your relationships with others. By communicating assertively and setting clear expectations with others, you can create a work environment that is more conducive to productivity and collaboration. When everyone is on the same page and understands each other's needs and limitations, it becomes easier to work together effectively and efficiently.
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