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Avoid leading questions that may bias responses from "summary" of The Mom Test by Rob Fitzpatrick
Asking questions is a fundamental part of gathering insights, but the way questions are framed can significantly skew the information received. Leading questions, which suggest a desired answer, can inhibit genuine responses. For example, asking, “Don’t you think this feature is great?” implies that there’s an expectation of approval. This pressure can lead to skewed feedback, as people often feel compelled to conform to the implied viewpoint. The goal is to elicit honest opinions and experiences. Instead of steering the conversation, open-ended inquiries allow for a more authentic exchange. Questions like, “What are your thoughts on this feature?” or “How do you feel when using this product?” encourage respondents to express their true feelin...
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