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Communicate effectively with others from "summary" of The Magic of Thinking Big by David J. Schwartz
To communicate effectively with others, you must remember that people are primarily emotional beings. They are not rational beings. This means that you must appeal to their emotions if you want to get your message across. To effectively communicate with others, you must put yourself in their shoes. You must understand where they are coming from and what their concerns are. This requires empathy and the ability to see things from their perspective. One of the most important aspects of effective communication is listening. You must be a good listener if you want to communicate effectively with others. This means not only hearing what the other person is saying but also understanding it and responding appropriately. Another key aspect of effective communication is body language. Nonverbal cues can often speak louder than words. You must pay attention to you...
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