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Distracted listening is a common barrier to communication from "summary" of The Lost Art of Listening, Third Edition by Michael P. Nichols,Martha B. Straus

When we are distracted while listening, we fail to fully engage with the speaker and their message. This distraction can come in many forms - from external factors like noise or visual distractions, to internal factors like our own thoughts and emotions. Whatever the cause, the end result is the same: we are not fully present in the conversation. This lack of presence can hinder our ability to truly understand and connect with the speaker. One common form of distraction is when we are preoccupied with our own thoughts and concerns. For example, if we are worried about a looming deadline at work, we may find it difficult to focus on what our friend is saying about their recent vacation. Our minds are elsewhere, and as a result, we miss important details and nuances in the conversation. This can lead to misunderstandings and miscommunications, as we are not fully tuned in to what is being said. Another form of distraction is when we are physically present but mentally absent. This can happen when we are multitasking, such as checking our phones or scrolling through social media while someone is speaking to us. Even though we may be nodding along and making eye contact, our attention is divided, and we are not giving the speaker our full focus. This can make the speaker feel unheard and unimportant, damaging the overall quality of the conversation. In order to combat distracted listening, it is important to practice mindfulness and be present in the moment. This means actively setting aside distractions and giving our full attention to the speaker. It also involves being aware of our own internal distractions and making a conscious effort to put them aside while listening. By being fully present in the conversation, we can better understand the speaker's message and respond in a meaningful way.
  1. Distracted listening is a common barrier to effective communication. By recognizing and addressing our distractions, we can improve our listening skills and deepen our connections with others. It is essential to be mindful of our own tendencies towards distraction and actively work towards being more present in our conversations.
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The Lost Art of Listening, Third Edition

Michael P. Nichols

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