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Listening is a skill from "summary" of The Lost Art of Listening by Michael P. Nichols

Listening is a skill that requires practice and effort to develop. It is not simply the act of hearing words spoken by another person. True listening involves actively engaging with what the speaker is saying, both verbally and nonverbally. To be a good listener, one must be able to focus on the speaker and show genuine interest in what they are saying. This means maintaining eye contact, nodding along, and providing verbal cues such as "I see" or "Tell me more." It also involves asking clarifying questions to ensure understanding and to show that you are truly engaged in the conversation. ...
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    The Lost Art of Listening

    Michael P. Nichols

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