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Automation can decrease emotional intelligence from "summary" of The Glass Cage by Nicholas Carr

While automation has undoubtedly brought about significant benefits in terms of efficiency and productivity, it also comes with its own set of drawbacks. One of the lesser-known negative consequences of automation is its potential to diminish emotional intelligence. As machines take on more tasks that were once performed by humans, there is a risk that individuals may become overly reliant on these technologies, leading to a decline in their ability to understand and engage with others on an emotional level. Emotional intelligence, as defined by psychologists, is the capacity to recognize, understand, and manage one's own emotions, as well as to perceive, interpret, and respond to the emotions of others. It is a crucial skill that plays a vital role in various aspects of human interaction, such as communication, empathy, and conflict resolution. However, when individuals rely heavily on automated systems to handle tasks that require emotional intelligence, they may inadvertently stifle their own development in this area. One of the reasons why automation can diminish emotional intelligence is that it reduces the opportunities for individuals to practice and refine their emotional skil...
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    The Glass Cage

    Nicholas Carr

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