Empathy improves decisionmaking processes from "summary" of The Empathy Edge by Maria Ross
Empathy is not just a nice-to-have soft skill; it is a crucial ingredient in making better decisions. When we are able to put ourselves in someone else's shoes and understand their perspective, we can gather more information and insights that we would have otherwise missed. This expanded viewpoint allows us to consider a wider range of possibilities and potential outcomes. Empathy helps us to see the bigger picture and understand the implications of our decisions on others.
By incorporating empathy into our decision-making processes, we can improve the quality of our choices and outcomes. When we consider how our decisions will impact others, we are more likely to make decisions that are fair, just, and inclusive. Empathy helps us to take into account the diverse needs and experiences of different stakeholders, leading to more balanced and well-rounded decisions.
Empathy also enables us to anticipate how others will react to our decisions and adjust our approach accordingly. By understanding the emotions and conce...
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