The concept of mapping to aid usability from "summary" of The Design of Everyday Things Indian ed. by Don Norman
Mapping is a critical concept in the design of everyday things. It involves the relationship between two things: the controls and their movements or effects. By mapping controls to their functions in a clear and intuitive way, usability can be greatly enhanced. Without proper mapping, users can become confused and frustrated, leading to errors and inefficiencies. An example of good mapping can be seen in the layout of a stove. The position of the knobs directly corresponds to the position of the burners on the stove top. This visual mapping makes it easy for users to understand which knob controls which burner, leading to a more efficient and error-free cooking experience. On the other han...
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