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Design should prevent errors from occurring from "summary" of The Design of Everyday Things by Don Norman

Design should prevent errors from occurring. This is a fundamental principle of good design. Errors are bound to happen, no matter how careful people are. That’s just human nature. But good design can make errors less likely, easier to notice, and easier to recover from. One way to prevent errors is to make things simple and straightforward. If something is too complex or confusing, people are more likely to make mistakes. By keeping things simple, designers can reduce the chances of errors occurring. Another way to prevent errors is to ensure that the design is clear and easy to understand. If people can’t figure out how something works, they are more likely to make mistakes. By making the design clear and intuitive, designers can help people avoid errors. Logical sequencing is also important in preventing errors. If things are laid out in a logical order, it is easier for people to follow along and less likely for them to make mistakes. Designers should consider the flow of interactions and make sure that they make sense to the user. Transition words and phrases can also help prevent errors by guiding people through a process. By using words like “next” or “confirm,” designers can help users understand what to do next and reduce the chances of errors. Consistency in tone and style is another important aspect of preventing errors. If the design is inconsistent, people may become confused and make mistakes. By maintaining a consistent tone and style throughout the design, designers can help people navigate more easily and avoid errors. Grammar and syntax are also important in preventing errors. If instructions are unclear or ambiguous, people may misinterpret them and make mistakes. Designers should pay close attention to the language they use and make sure that it is clear and easy to understand. Contextual understanding is key to preventing errors. Designers should consider the context in which people will be using their designs and tailor them accordingly. By understanding how people will interact with a design, designers can prevent errors and make the experience smoother.
  1. Good design should aim to prevent errors from occurring. By keeping things simple, clear, and logical, designers can help people avoid mistakes and have a more positive experience.
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The Design of Everyday Things

Don Norman

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