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Consistency in design helps users learn and remember how things work from "summary" of The Design of Everyday Things by Don Norman

Consistency in design is a crucial aspect of creating products that are user-friendly and intuitive. When elements of a design are consistent, users can easily learn how to interact with a product and remember how things work. This is because consistency helps to establish patterns that users can recognize and follow. Simplicity, clarity, and coherence are key principles in design that contribute to consistency. By keeping the design simple and coherent, users are not overwhelmed with unnecessary information or confusing layouts. This allows users to focus on the essential elements of the design, making it easier for them to understand and remember how things work. Logical sequencing is another important factor in creating a consistent design. By organizing information in a logical order, users can follow a natural progression as they interact with a product. This helps users to make connections between different elements of the design, aiding in their ability to learn and remember how things work. Transition words and phrases play a significant role in guiding users through a design. By using clear and concise language, designers can help users navigate different parts of a produc...
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    The Design of Everyday Things

    Don Norman

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