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The role of emotions in communication varies across cultures from "summary" of The Culture Map (INTL ED) by Erin Meyer
In some cultures, emotions play a central role in communication, with people expressing their feelings openly and directly. For example, in Latin American countries like Brazil, emotions are valued and considered an important part of human interaction. People are encouraged to show their emotions and speak openly about how they feel in various situations. This emotional expressiveness is seen as a way to build trust and deepen relationships with others. On the other hand, in cultures like Japan, emotions are often kept under control and not openly displayed in communication. People in Japan are more likely to use subtle cues and indirect language to convey their feelings, rather than expressing them overtly. This is because showing strong emotions in public is considered inappropriate and can be seen as a sign of weakness or lack of self-control. In some cultures, such as those in Northern Europe, emotions are kept separate from professional interactions, and people are expected to maintain a more neutral and reserved demeanor in the workplace. This is because emotions are seen as private and personal, and should not interfere with one's ability to make rational decisions or perform professional duties effectively. In contrast, cultures like those in the Middle East place a high value on emotional connections and building relationships based on trust and loyalty. People in these cultures are more likely to express their emotions openly and use emotional language in communication to show empathy and solidarity with others.- The role of emotions in communication varies greatly across cultures, reflecting different values, norms, and expectations regarding how emotions should be expressed and managed in social interactions. Understanding these cultural differences can help people navigate communication challenges and build stronger relationships with others from different cultural backgrounds.
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