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Listen actively from "summary" of The Coaching Habit by Michael Bungay Stanier

Active listening involves more than just hearing the words that your coachee is saying. It requires you to be fully present in the conversation, focused on what they are sharing without being distracted by your own thoughts or agenda. This means giving your full attention to the speaker, making eye contact, nodding, and using verbal cues like “I see” or “Tell me more” to show that you are engaged. To be an effective coach, you need to go beyond just listening and understanding what is being said. You must also pay attention to what is not being said, the emotions and body language that accompany the words. This is where active listening truly shines, as it allows you to pick up on subtle cues and really tune in to the deeper meaning behind the words. ...
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    The Coaching Habit

    Michael Bungay Stanier

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