Emotional intelligence can be a competitive advantage in the workplace from "summary" of The Brain and Emotional Intelligence by Daniel Goleman
In today's fast-paced and highly competitive workplace, emotional intelligence has emerged as a critical factor in determining success. While traditionally, IQ was considered the primary predictor of performance, research now shows that emotional intelligence plays a key role in shaping outcomes at work. Individuals with high emotional intelligence are better equipped to navigate the complex social dynamics of the workplace. They excel in areas such as communication, conflict resolution, and teamwork, which are crucial for success in today's collaborative work environments. By understanding their own emotions and those of others, emotionally intelligent employees can build strong relationships, manage conflicts effectively, and inspire trust and loyalty among their colle...
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