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Listening is more powerful than speaking from "summary" of The Art of Persuasion by Bob Burg

Effective communication hinges not only on the words spoken but significantly on the ability to listen. When individuals engage in genuine listening, they create an environment of trust and respect, allowing the speaker to express thoughts freely. This interaction fosters deeper connections and opens the door to understanding needs and motivations. Active listening goes beyond mere auditory processing. It involves paying full attention, acknowledging feelings, and responding thoughtfully. By doing so, one can discern underlying concerns that might not be immediately evident. This deeper insight allows for more tailored responses, making interactions more meaningful and persuasive. When people feel heard, they are more inclined to reciprocate. This principle of mutual respect enhances rapport and encourages open dialogue. When one prioritizes listening, they not only gather valuable inf...
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    The Art of Persuasion

    Bob Burg

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