Acknowledge people's feelings and emotions from "summary" of The Art of Dealing With People by Les Giblin
When talking to people, it is essential to acknowledge their feelings and emotions. This means that you should show understanding and empathy towards how they are feeling. By doing so, you are letting them know that you care about their well-being and that you are willing to listen to what they have to say.
Acknowledging people's feelings and emotions involves paying attention to their body language, tone of voice, and overall demeanor. It is about being observant and picking up on subtle cues that indicate how they are feeling. By doing this, you are showing that you are attentive and tuned in to their emotional state.
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