Summary of The Art of Dealing With People

The Art of Dealing With People is a comprehensive guide to interpersonal communication, written by Les Giblin. The book offers practical advice for dealing with every kind of person, from difficult customers and coworkers to teachers and family members. It emphasizes the importance of listening and understanding in order to develop effective relationships. The book explores how to create meaningful conversations, how to give and receive feedback, and how to handle difficult conversations. It offers advice on how to be persuasive and assertive, while still being respectful and kind. The book also covers the art of persuasion, negotiation, and problem-solving. With its step-by-step approach, The Art of Dealing With People provides readers with the tools to build better relationships and become successful communicators.