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Build strong, trusting relationships with others from "summary" of The 7 Habits of Highly Effective People by Stephen R. Covey,Sean Covey
Building strong, trusting relationships with others is a fundamental principle that underpins all successful interactions. In order to achieve this, it is important to first understand the concept of emotional bank accounts. Just as we have physical bank accounts where we deposit and withdraw money, we also have emotional bank accounts where we deposit and withdraw trust. Trust is the currency of relationships, and just like money, it must be earned through consistent deposits of kindness, honesty, and integrity. When we make deposits into the emotional bank accounts of others, we build trust and strengthen our relationships. However, if we make withdrawals by being dishonest, disrespectful, or unkind, we weaken the trust and damage the relationship. In order to build strong, trusting relationships with others, we must focus on making regular deposits into their emotional bank accounts. This requires us ...
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