Use silence as a tool to encourage others to speak up from "summary" of Summary of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler by QuickRead,Alyssa Burnette
To encourage others to speak up during crucial conversations, it is important to utilize silence as a powerful tool. By remaining silent after asking a question or making a statement, you create space for the other person to think and share their thoughts. This silence can feel uncomfortable at first, but it is crucial to resist the urge to fill the void with unnecessary words. Silence allows the other person to process their thoughts and feelings, leading to more thoughtful and genuine responses. It also demonstrates that you are actively listening and giving them the opportunity to express themselves fully. By practicing silence, you show respect for the other person's perspective and give them the chance to contribute to the conversati...
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