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Be resilient in the face of rejection and setbacks from "summary" of Selling to Big Companies by Jill Konrath

Rejection and setbacks are an inevitable part of the sales process. No matter how talented or experienced you are, you will encounter obstacles along the way. The key to success is how you handle these challenges. Resilience is the ability to bounce back from rejection and setbacks, and it is a crucial trait for sales professionals. When faced with rejection, it is easy to become discouraged and lose momentum. However, resilient salespeople do not let setbacks derail them. Instead, they view rejection as a learning opportunity and use it to improve their approach. They are able to quickly shake off rejection and move on to the next prospect without dwelling on past failures. Resilient salespeople also understand that rejection is not personal. It is simply a part of the sales process. They do not take rejection personally and do not let it affect their self-confidence. Instead, they maintain a positive attitude and focus on the next opportunity. In addition to rejection, setbacks are another common challenge in sales. Whether it is a deal falling through at the last minute or a prospect going with a competitor, setbacks can be disheartening. However, resilient salespeople do not let setbacks define them. They view setbacks as temporary obstacles that can be overcome with persistence and determination. Resilient salespeople also have a growth mindset. They see setbacks as opportunities for growth and improvement. They are constantly seeking feedback and looking for ways to enhance their skills and approach. By maintaining a growth mindset, resilient salespeople are able to adapt to challenges and continue to thrive in the face of adversity.
  1. Resilience is a critical trait for sales professionals. By remaining resilient in the face of rejection and setbacks, salespeople can stay motivated, focused, and ultimately achieve success in their sales efforts.
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Selling to Big Companies

Jill Konrath

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