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Listen actively and attentively to others from "summary" of Seja o líder que todos querem ouvir by Ricardo Silva
Active and attentive listening is a crucial skill for any leader who wishes to effectively communicate with their team. This skill goes beyond simply hearing what others are saying; it involves being fully present in the conversation and actively engaging with the speaker. When you listen actively and attentively to others, you demonstrate respect for their thoughts and opinions. By giving your full attention to the speaker, you show that you value what they have to say and that you are genuinely interested in understanding their perspective. This can help to build trust and rapport with your team members, as they will feel heard and understood. Active listening also allows you to gather important informatio...
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