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Active listening enhances empathy and understanding from "summary" of Secrets of Power Persuasion by Roger Dawson
Active listening is a skill that transforms communication into a powerful tool for connection. When individuals engage in this practice, they move beyond just hearing words. Instead, they immerse themselves in the speaker's message, focusing intently on both verbal and non-verbal cues. This depth of attention allows for a richer understanding of emotions and intentions. Empathy flourishes in an environment where one person feels genuinely heard. By reflecting back what is said, whether through paraphrasing or summarizing, the listener demonstrates that they value the speaker’s perspective. This validation fosters trust, making it easier for the speaker to share deeper thoughts and feelings. When a listener responds thoughtfully, it e...
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