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Change management is critical for successful reengineering from "summary" of Reengineering the Corporation by Michael Hammer,James Champy

Change management is critical for successful reengineering. Without effective change management, even the most well-conceived reengineering efforts are likely to fail. It is not enough to simply come up with a new process or system; it must also be implemented and integrated into the organization in a way that ensures lasting success. Change management is about more than just getting people to accept the changes being made. It involves creating a culture within the organization that is conducive to change, where employees are willing and able to adapt to new ways of working. This requires strong leadership, effective communication, and a focus on the human side of reengineering. One of the key challenges in change management is overcoming resistance to change. People are naturally resistant to change, especially when it involves their jobs or the way they do things. In order to be successful, reengineering efforts must address this resistance head-on, by involving employees in the process, listening to their concerns, and providing support and training to help them adapt. Another important aspect of change management is alignment. In order for reengineering efforts to be successful, they must be aligned with the overall goals and objectives of the organization. This requires clear communication and coordination between different parts of the organization, as well as a shared understanding of the reasons for the changes being made.
  1. Successful reengineering requires a holistic approach that takes into account both the technical and human aspects of change. It is not enough to simply redesign processes or systems; the organization as a whole must be prepared and willing to adapt. Change management is the key to making this happen, by creating a culture of change, addressing resistance, and ensuring alignment with organizational goals.
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Reengineering the Corporation

Michael Hammer

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