Offer feedback with the intention to help, not hurt from "summary" of Radical Candor by Kim Scott
When giving feedback, it is crucial to keep in mind the intention behind it. Your goal should always be to help the other person improve, rather than to criticize or hurt them. This requires a mindset shift from focusing on what you want to say to considering how it will be received. By approaching feedback with the intention to help, you create a more supportive and constructive environment for growth. When feedback is delivered with the intention to hurt, it can have negative consequences on the individual receiving it. They may become defensive, closed off, or resentful, making it harder for them to accept and act on the feedback. On the other hand, feedback given with the intention to help is more likely to be received positively and result in actual change and improvement. It is important to consider the impact your feedback will have on the other person. By approaching the conversation with empathy and a genuine desire to help, you can build trust and rapport with them. This makes it easier for them to be open to receiving feedback and more likely to act on it. Remember, feedback is not about you – it's about helping the other person succeed. Feedback given with the intention to help is more likely to be specific, actionable, and focused on behavior rather than personal attributes. This makes it easier for the other person to understand what they need to do to improve and take concrete steps towards that goal. By providing clear and constructive feedback, you are setting them up for success and showing that you genuinely care about their growth and development. In summary, when offering feedback, always keep in mind your intention – to help, not hurt. By approaching feedback with empathy, specificity, and a focus on behavior, you create a more supportive and constructive environment for growth and development. Your goal should always be to enable the other person to improve and succeed, rather than to criticize or tear them down.
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