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Active listening is a key skill from "summary" of PNL Técnicas de Persuasão e Influência by Edward Collins
Active listening plays a crucial role in the art of persuasion and influence. It is not merely hearing the words spoken by another person but truly understanding their message, emotions, and intentions. By actively listening, we demonstrate respect and empathy towards the speaker, which can enhance the quality of communication and build rapport. When we actively listen, we pay attention to both verbal and non-verbal cues, such as tone of voice, body language, and facial expressions. This allows us to grasp the underlying meaning behind the words spoken and respond appropriately. By tuning in to these cues, we can better connect with the speaker and establish a sense of trust and understanding. Moreover, active listening involves being fully present in the moment and giving our undivided attention to the speaker. This means setting aside distractions, such as smartphones or other thoughts, and focusing on the conversation at hand. By doing so, we show the speaker that we value their words and are genuinely interested in what they have to say. Another important aspect of active listening is asking clarifying questions and paraphrasing the speaker's words to ensure mutual understanding. This not only demonstrates our engagement in the conversation but also helps clarify any misunderstandings and avoid conflicts or confusion. By actively seeking to understand the speaker's perspective, we can bridge any communication gaps and build a stronger connection.- Active listening is a fundamental skill that can greatly enhance our ability to persuade and influence others. By truly listening to the speaker, paying attention to both verbal and non-verbal cues, being fully present in the moment, and seeking to understand their perspective, we can establish rapport, build trust, and increase the effectiveness of our communication. Mastering the art of active listening is essential for anyone looking to excel in the realm of persuasion and influence.
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