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Performance ratings rarely capture the true contributions of individuals from "summary" of Nine Lies About Work by Marcus Buckingham,Ashley Goodall

Most performance ratings hinge on a simplistic, often flawed approach to evaluating individual contributions. These assessments typically rely on numerical scores or vague descriptors that fail to encompass the complexities of a person's work. They miss the nuances of collaboration, creativity, and the unique contexts in which individuals operate. When performance is distilled into a single number or a generic assessment, the richness of an employee's actual contributions gets lost. The process often emphasizes outcomes over the journey taken to achieve them. Two employees might deliver the same result, but one may have navigated significant obstacles and fostered team cohesion along the way. The numerical rating system does not account for these vital eleme...
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    Nine Lies About Work

    Marcus Buckingham

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