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Testing and validation validate design decisions from "summary" of Mapping Experiences by James Kalbach
Testing and validation play a crucial role in the process of designing experiences. By putting prototypes in front of users and observing their interactions, designers can gain valuable insights that help to validate their design decisions. Testing allows designers to see how users actually use a product or service, as opposed to how they think they will use it. This real-world feedback is essential for identifying any gaps or issues in the design that may not have been apparent during the initial design phase. Validation through testing also helps designers to understand whether their design solutions are meeting the needs and expectations of users. By observing how users navigate through a product or service, designers can see if their design decisions are effectively supporting the user's goals and tasks. If users are struggling to complete a task or are getting frustrated with the design, it may indicate that changes need to be made to improve the overall user experience. In addition to validating design decisions, testing and validation can also help designers to uncover new opportunities for innovation. By observing how users interact with a product or service, designers may discover new use cases or behaviors that they had not considered. This feedback can inspire designers to explore new design solutions that better meet the needs and expectations of users.- Testing and validation are essential components of the design process, as they provide designers with the necessary feedback to make informed decisions about their designs. By testing prototypes with real users and validating design decisions based on their feedback, designers can ensure that their solutions are user-centered and effectively meet the needs of their target audience.
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