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Active listening is key to gaining trust from "summary" of Manual de persuasão do FBI by Marvin Karlins ,Jack Shafer
Active listening is not just about hearing what the other person is saying; it's about truly understanding their words, emotions, and intentions. When you actively listen to someone, you show them that you value their thoughts and feelings, which in turn builds trust. This is especially crucial in the world of persuasion, where gaining someone's trust is essential for influencing their decisions. By listening actively, you demonstrate empathy and create a connection with the other person. This connection makes them more likely to open up to you and share important information. It shows that you are interested in what they have to say and that you respect their perspective. In the context of persuasion, this can be a powerful tool for building rapport and gaining the upper hand ...
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