Emotional intelligence enhances a leader's ability to connect with others from "summary" of Leadership Skills for Managers by Marlene Caroselli
Emotional intelligence serves as a crucial asset for leaders, allowing them to navigate the complexities of human interactions with finesse. It involves recognizing, understanding, and managing one's own emotions while also being attuned to the feelings of others. This dual awareness fosters deeper relationships, as leaders who exhibit strong emotional intelligence can respond more effectively to their team's needs and concerns. By demonstrating empathy and active listening, leaders create an environment where team members feel valued and understood. This engagement builds trust, which is essential for collaboration and open communication. When team members perceive that their leader genuinely cares about ...
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